GENERAL
Prices are in Swedish kronor (SEK) including VAT where applicable. Deviations from the terms and conditions are valid only if both parties have signed a special agreement regulating this.
PRODUCTS
All products sold in the shop can be used in Sweden and must comply with Swedish legislation. Prices are inclusive of VAT.
AVAILABILITY
Dessa köpvillkor är tillämpliga därest svensk eller annan tillämplig lag ej föreskriver villkor som är i konflikt med dessa. För privatkonsumenter gäller konsumentköplagen samt Distansavtalslagen som även innefattar skydd för SWEDISH TONIC AB (swedishtonic.com).
Mer information härom finns på Konsumentverkets hemsida, http://www.kov.se/
PRIVACY POLICY
Your privacy is very important to us. That is why we have established a privacy policy. You can find it here.
ORDER
If the customer is under 18 years of age, the guardian's permission must be obtained before the purchase is made. Orders placed in another person's name without their consent, or in any other way that causes SWEDISH TONIC AB (swedishtonic.com) to suffer financial loss, will be reported to the police. The sales company disclaims for printing errors, errors in information, and errors in specification, on all in SWEDISH TONIC AB (swedishtonic.com) range of products and services. All image information should be seen as illustrations and cannot be guaranteed to reproduce the exact appearance and nature. Your order is valid as soon as order confirmation is received and the order is registered with Qliro.
QLIRO
All payments within Sweden are handled by Qliro. You can find their terms and conditions here.
SHIPPING PRICES
There is no shipping charge for purchases over $599 (for selected shipping methods). For orders under $599, there is a shipping charge that will be presented at checkout upon payment.
DELIVERY AND CANCELLATION
Normal delivery time is 1-3 working days, but we reserve the right to deliver in 3-7 working days on occasions of high order pressure. We aim to ship all orders before 14:00 every weekday. Please note that the delivery time at checkout is an indication and not a guarantee as it is the third party that performs the delivery.
In cases where the customer considers that delivery is delayed in such a way that he no longer wishes delivery of the order, it is the customer's responsibility to cancel the order in accordance with SWEDISH TONIC AB's (swedishtonic.com) terms of purchase. Cancellation after the order has been shipped is not possible. In cases where the order has been shipped, the customer is obliged to receive the order. It is not possible to cancel a product or service that has been purchased or prepared especially for the customer. Cancellation is also not possible in cases where a delivery is delayed due to the carrier.
Cancellation is not valid until the customer has received confirmation from the Selling Company, either by e-mail or telephone.
RETENTION OF TITLE
All goods remain the property of SWEDISH TONIC AB (swedishtonic.com) until full payment is made.
LIABILITY FOR DEFECTS
SWEDISH TONIC AB (swedishtonic.com) liability for errors in delivery and is limited to the applicable terms of sale. SWEDISH TONIC AB (swedishtonic.com) bears no direct or indirect responsibility for, for example, damage to the product after collection, but is not limited to, incompatibility, delivery delays, operational interruptions, data loss, additional work or other financial damage.
CUSTOMER'S RIGHTS IN CASE OF DELAY
In cases where SWEDISH TONIC AB (swedishtonic.com) has not delivered the goods from its warehouse within the specified delivery time, the customer has the right to cancel his order.
TERMS OF COMPLAINT AND RIGHT OF WITHDRAWAL
Det är lämpligt att kunden ankomstkontrollerar leverans för att verifiera att denna är riktig och felfri. Vid reklamation skall kund kontakta SWEDISH TONIC AB (swedishtonic.com) via e-post på support@swedishtonic.com. Vänligen uppge ordernummer. Vid reklamation av vara skall kunden begära ett s.k. RN (returnummer), som sedan är giltigt i 14 dagar.
Vid samtliga fall då en vara returneras till SWEDISH TONIC AB (swedishtonic.com) skall kunden först ha erhållit ett RN. Returförsändelsen skall sedan tydligt märkas med detta RN. Kunden bör skriva erhållet RN på paketlappen så att originalförpackningen ej skadas. Defekta produkter som returernas till SWEDISH TONIC AB (swedishtonic.com) bör behandlas som om de vore felfria. Det är vid alla typer av returer ytterst viktigt att produkten förpackas på ett sådant sätt att den ej riskerar att skadas. För privatkonsument gäller konsumentköplagen, vilket innebär att kunden har rätt att få frakten betald vid ett giltigt returärende. Hos SWEDISH TONIC AB (swedishtonic.com) har privatkonsument rätt att få en förbetald paketlapp sig tillsänd.
In cases where the return is not valid and the customer has received a prepaid parcel label, the return shipping cost will be charged. In cases where the reason for return is a complaint and errors cannot be demonstrated, a fee of SEK 200 + VAT + return shipping and handling costs for the case will be charged. Items without an RN will be returned to the customer and the shipping cost will be charged. SWEDISH TONIC AB (swedishtonic.com) reserves the right to replace defective goods with equivalent goods in cases where identical goods are not available.
In the event of a complaint, SWEDISH TONIC AB (swedishtonic.com) will remedy the error by sending out a new product in accordance with the Consumer Purchase Act.
SWEDISH TONIC AB (swedishtonic.com) is always responsible for return shipping in the case of damaged or faulty goods.
ANNUAL COURT
In the case of products that are specially manufactured for a particular customer, the right of exchange, open purchase or right of withdrawal does not apply. Goods that fall under the category of foodstuffs are also exempt from the right of withdrawal.
For products where the right of withdrawal applies (e.g. bar accessories), the right of withdrawal is 14 days from the date you receive the product. In that case, you as the customer must pay the shipping costs to us by the appropriate means of transport. Pack well. If you want us to send you a prepaid return waybill, we charge 149kr incl. VAT per parcel for shipping and handling. This does not apply to orders sent to companies.
Return address:
Swedish Tonic c/o Aditro
Uppfinnarvägen 6
195 60 Arlandastad, Sweden
Please note that the return must be sent to the above address and not to an agent.
If a product is damaged during transportation, SWEDISH TONIC AB (swedishtonic.com) must be contacted within a reasonable time for information about compensation.
In cases where a gift has been included in the purchase, this gift must also be returned if the gift limit is not reached upon return. Otherwise, the value of the product will be charged to you as a customer.
If the customer chooses to keep one or more items, shipping will be charged if the order total is less than the applicable free shipping limit.
REFUND OF ORDER AMOUNT
In the event of a right of withdrawal or complaint where the customer does not request new goods, SWEDISH TONIC AB (swedishtonic.com) shall refund the order amount.
UNDELIVERED CONSIGNMENT
For shipments that are not redeemed and the package is returned to SWEDISH TONIC AB (swedishtonic.com), a fee of SEK 250 + VAT will be charged to cover SWEDISH TONIC AB (swedishtonic.com) costs for transportation and administration. This price is per shipment number and this includes if Budbee & Airmee fail to deliver 3 times.
DAMAGED GOODS IN TRANSIT
If a product from SWEDISH TONIC AB (swedishtonic.com) is damaged during transportation, regardless of whether the damage is visible or hidden, this must be reported immediately to the freight forwarder. However, within 7 days at the latest.
FORCE MAJEURE
Events such as war, natural disaster, industrial action in the labor market, government decisions, non-delivery from subcontractors, expensive circumstances and comparable events outside SWEDISH TONIC AB (swedishtonic.com) control, which could not reasonably be foreseen, shall be attributed to force majeure, which means that SWEDISH TONIC AB (swedishtonic.com) is released from its obligations to fulfill the contract.
HANDLING OF PERSONAL DATA
SWEDISH TONIC AB (swedishtonic.com) will never share your personal information with third parties, but may use it to send advertising regarding our own store or any of the stores that are part of our company. However, you as a customer always have the right to decline such mailings and removal from our database if you so wish.
TVIST
In the event of a dispute, it is our policy to follow the recommendations of the Swedish Complaints Board.
OTHER
SWEDISH TONIC AB (swedishtonic.com) reserves the right to change any information, including but not limited to prices, technical specifications and product offerings, without prior notice. In the event of a final sale at the stated price or due to the expiration of a sales item, SWEDISH TONIC AB (swedishtonic.com) has the right to cancel the purchase and refund any amounts paid in the best way. SWEDISH TONIC AB (swedishtonic.com) shall also notify the customer if a replacement or equivalent sales item is available.